Refund policy

We will happily offer exchanges or a refund if your item/s purchased are in the exact condition they were sent and are unworn. 

To organise an Exchange or Refund, please email info@sweetpeas.co.za. We will respond within 24 hours and happily assist with your exchange or refund.

EXCHANGES:
With exchanges we require you to send the item back you would like to exchange and we will cover the cost to courier the new item to you when your new item is made and ready to send.

REFUNDS:
If you would like a refund then please send your order back to us and once we have received it and checked that it has no defects then we will process your refund.

WHERE TO RETURN YOUR SWEET PEAS PURCHASE FOR EXCHANGE OR REFUND:

• SWEET PEAS HANDMADE OFFICE RETURN ADDRESS: 18 Tottum road, 12 Foundry Park, Cornubia industrial, Blackburn, KZN, 4339. Attention for Stacy: 0833551608
• VIA ARAMEX AT PICK N PAY: Pick n Pay sells Aramex bags and you can send the parcel from there for a fee of R99. Please send it to the following address: 18 Tottum Road, 12 Foundry Park, Cornubia Industrial, Blackburn, KZN, 4339. Attention for Stacy: 0833551608
• POSTNET: Or if you would prefer to use Postnet, you can send your parcel to the Mount Edgecombe Postnet, Foodlovers market , Cornubia by Edgecombe 4302.

Our sandals/shoes are handmade using genuine leather and therefore may show slight signs of wearing and variations. This a part of what makes them unique and beautiful. Our products are crafted by hand, and therefore may slightly vary from the photos.

Please e-mail us at info@sweetpeas.co.za if you have any queries relating to an order or return. We will respond within 24 hours.